Soporte
Encuentre respuestas a preguntas comunes a continuación o comuníquese con nuestro equipo directamente.
Preguntas frecuentes
¿Yaps funciona sin conexión?+
Yes. Dictation, text cleanup, read-aloud, and notes can run directly on your device after setup. Signing in, billing, sync, and optional online features require an internet connection.
Which devices does Yaps support?+
Yaps is available for Windows, macOS, and Android, with iOS coming soon. You can find the latest system requirements on our download page.
¿Mis datos de voz se envían a la nube?+
Core speech processing is designed to run locally on your device. Depending on the feature and settings you choose, optional online features may use an encrypted connection.
I purchased Yaps on the website. How do I sign in to the app?+
Open the Yaps app and use the same email address you entered when purchasing. The website and app use the same account, so you do not need to create another one.
I am not receiving a sign-in code. Is my connection being blocked?+
Open our connection test. It checks whether this device can reach the Yaps sign-in service without accessing your account or sending an email code. If the connection is blocked, it gives you exact instructions to share with your IT administrator.
¿Cómo cancelo mi suscripción?+
Sign in to your Yaps account and choose “Manage billing.” You can cancel your subscription there, and your access will continue until the displayed end date.
¿Cómo funcionan las referencias?+
Share your Yaps referral code with a friend. When they sign up with it and start Pro or Max, you both earn one free month of Yaps. Referral rewards can stack for up to 12 months.
¿Puedo usar Yaps con otras aplicaciones?+
Yes. On desktop, Yaps works system-wide in text fields across your other apps. On Android, use the Yaps keyboard anywhere you would normally type.
Yaps no reconoce mi discurso con precisión. ¿Qué puedo hacer?+
First check that Yaps is using the correct microphone and language. Speak reasonably close to the microphone, reduce background noise where possible, and install any available Yaps updates.
¿Aún necesitas ayuda?
Nuestro equipo de soporte normalmente responde dentro de las 24 horas. Estamos aquí para asegurarnos de que Yaps funcione perfectamente para usted, incluidos los problemas con los códigos de referencia y las recompensas faltantes.
Las recompensas por recomendación se acumulan por hasta 12 meses.